Frequently Asked Questions

How do I register?

Click here to register online. Or if you need to pay by check, download the registration form and mail with payment.

What is the registration fee?

Click here to view the Registration Fees & Policies page.

How do I reserve a guest room at the conference hotel?

The conference will take place at the Manchester Grand Hyatt Hotel. A discounted room rate is available for registered BOMA attendees until October 16, 2020, or until the BOMA room blocks sell out, whichever occurs first. Click here for hotel reservation information. 

How do I reserve a meeting room at the conference hotel?

Meeting rooms are reserved for BOMA sponsors as a first priority. Requests can be made to BOMA's Director of Sponsorships, Vicki Cummins, or 888-777-6956.

How should I dress?

Business attire is recommended for Wednesday and Thursday. Friday is casual—feel free to wear jeans and comfortable travel clothing for the last morning of the conference.

What meals are included with my registration?

Your conference registration fee includes breakfasts on Thursday and Friday and lunch on Thursday. Light refreshments are provided throughout the conference.  Please remember that your name badge must be visible at all times.

How do I receive my name badge?

When you arrive at the conference bring your registration confirmation e-mail to the BOMA registration desk at the Manchester Grand Hyatt and your badge will be printed for you. You may bring either a printed copy of your confirmation e-mail or it can be scanned from your mobile device.

How can I update or change my registration information?

You can click on the registration dashboard link in your confirmation e-mail to access and edit your registration record yourself, or e-mail

I am a speaker. How do I register?

You should have received your speaker confirmation e-mail with your special code to register. If you did not receive the e-mail please contact Erica Smedley Cox, Director of Conference Programs, at or by phone at 202-326-6315.

I am a sponsor. How do I register?

Sponsors receive a limited number of complimentary registrations based on your sponsorship level. The main contact from your company received the code for the complimentary registrations by e-mail. If you did not receive the e-mail please contact Kanwal Saluja, Director of Registration & Meeting Services, at or by phone at 202-326-6341.

How can I contact other attendees before the conference?

Registered attendees may login to our networking portal, Network Now, on the conference website to send messages or schedule appointments with other attendees. You may also login to Network Now on the conference mobile app once it becomes available. Your registration confirmation number and email used to register are required to login.

How do I download the Conference Mobile App?

The conference mobile app for iPhone and Android provides a searchable attendee list, schedule, session descriptions and speakers. The app is located within the BOMA app hub and may be downloaded from the App Store or Google Play. Just search on the keyword “BOMA App”.  Simply open it and click on the “MOB 2020” (available a couple weeks before the conference). If you don’t see it listed, you may need to refresh the app. Your e-mail address and registration ID is required only to access the attendee list.  No log-in is required to access other app features.

Where is the BOMA registration desk and what are the hours?

The BOMA registration desk will be located at the Manchester Grand Hyatt Hotel and will open at 9:00 am on Monday, November 2 and remain open throughout the conference.

I am a sponsor with a table top. When can I set up and where should I ship my materials?

A Service Manual will be sent to all table top sponsors in September 2020. It will include details on how to ship items to the hotel and when you can set-up and dismantle your table top display. 

Where can I find information on San Diego restaurants and attractions?

Click here to visit our travel page, with links to restaurant guides and things to see and do in San Diego.

Is this conference tax deductible?

Yes. Expenses incurred by U.S. citizens in attending conferences held by non-profit associations, such as BOMA, generally are tax deductible as ordinary and necessary business expenses where the attendance is primarily for business or professional reasons. Items that typically are deductible include registration fees, travel to and from the conference, lodging and other incidental expenses. Be sure to consult with your tax advisor.

How can I speak at this conference?

Education sessions are developed by committees made up of industry volunteers. If you are interested in a speaking role at the 2020 conference, please contact Erica Smedley Cox at